Hello, i know there was a way to prevent that a user can remove the app hexnodemdm. but i can’t remember the location. hope you can tell me that.
Hey Irwin! You can prevent a user from uninstalling the Hexnode MDM app by creating a policy, just follow these steps below:
For Android Devices:
1. Go to Policies tab.
2. Create a New Policy or Edit an Existing Policy.
3. Click on Android Settings.
4. Click on the Restrictions tab situated on the left side.
5. Uncheck the option “Allow MDM Administration removal”.
6. Click Save.
Note: This feature is only available in Samsung SAFE devices.
For iOS Devices:
1. Enroll the iOS device in DEP.
2. Navigate to Admin > Apple DEP.
3. Click on DEP Policy.
4. Create a New Policy or edit an existing policy.
5. Uncheck the “Allow MDM profile Removal” option.
Cheers!
Michelle Hendricks
Hexnode MDM.
17 July 2018