Reply To: Cancel action sent to the device

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

Hexnode lets you cancel the ‘pending’ actions.

Please go to the ‘Manage’ tab and click on the desired device. You will be directed to the device summary page. Navigate to ‘Action History’ and all the actions sent to the device will be displayed there. For the actions that have the status as ‘Pending’, at the end of the same column you will be able to find a cross symbol. You can click on it to cancel the particular action.
The wipe or any other action once initiated, cannot be canceled.

Grace Baker
Hexnode MDM