Reply To: Change Admin login credentials

#3852
AvatarThomas Specter
Moderator
3 pts

Hey Camila,
Thanks for reaching out to us, we’re always happy to help.

For every account created in Hexnode,the user who signs up for the portal is the Super Admin. They can edit their own details but can’t change their role.
If you want to edit the details, the Super Admin must be logged in to “yourportal.hexnodemdm.com”. Once you login, please navigate to Admin -> Technicians and Roles and click the pencil shaped edit button corresponding to your Super Admin account. Here, you can change the username, email address and if required, the password as well.
Checking the “Enable two-step verification” box, sends an OTP to the email address, for verification at the first login.

Edit - Nimbus Screenshot 2019-11-06 17-23-48

Cheers!
Thomas Specter
Hexnode MDM