Reply To: How to list apple configurator devices in abm

AvatarJohan Blake
1 pt

Hi @marien
Thank you for reaching out to us.

While enrolling Apple devices using Apple Configurator, these are some points to keep in mind.

  • Your ABM account should be activated beforehand and should be linked with Hexnode UEM. Ensure at least one device is purchased from Apple/ participating Apple Authorized Resellers or carriers.
  • Enrollment via the Apple Configurator requires your device to be wiped. So, back up your files via iTunes or iCloud prior to enrollment.
  • Turn off Find my iPhone option from the device to disable the Activation Lock.
  • Make sure your device is running iOS 11 or later, and the Apple Configurator is v2.5 or later.

To know more about device enrollment using Apple Configurator, visit our help doc.

Hope that helps you.

Johan Blake
Hexnode UEM