Hi after Big Sur update on Mac our users are not able to enable Screen Sharing on Zoom application. They are asked to provide admin access to enable Zoom in the screen recording option under System Preference. Is there a way to enable the Screen Recording settings using Hexnode or at least allow users to manage the settings themselves.
Hi @anneli-27, starting macOS Big Sur 11, Apple allows Screen Recording permission to be granted only by a user with administrator privilege. Standard users would not be able to modify this setting.
If you are onboarding a new user and you would to give them administrative privilege, you can do that from Hexnode UEM by creating the user account through device actions. While creating the user account, select the Account Type as Administrator.
Note: Currently you can configure the privacy preferences for an app from Policy > macOS > Security > Privacy Preferences by simply selecting the privacy option and setting a preference, but for the Screen Recording option, you can only disable user access or set access to default (meaning only admins on the system can enable the option) using this method.
Hope I was able to help.
Cheers!
Zach Goodman
Hexnode UEM
24 May 2021