Reply To: APN not applied to the device

#13427
AvatarCatherine George
Moderator
2 pts

Hi @graham-cz,

Welcome to Hexnode Connect,

The APN policy is not applied to SM-J415GN and Galaxy S8 devices successfully because they operate on Knox 3.3 or below. The MVNO settings for the Android VPN policy work only on Android 9+ devices running Samsung Knox 3.4+.

Try applying the APN policy containing the MVNO settings to the supported devices only.

Wishes,

Catherine George
Hexnode UEM