Reply To: Volume button partially disabled in kiosk.

Deborah TimothyDeborah Timothy
1 pt

Hello Aria,

Thank you for reaching out to us.

Please check if your device is in lock task mode. Lock task mode is used to give an immersive kiosk experience to the users. Therefore, the end-users will only be able to access minimal system UI. This might be the reason why you are only able to control the media volume. Disable the lock task mode in the policy associated with the device, and you will be able to use the volume button on the device to control the volume of all sounds (media, call, alarm and ring).

Deborah Timothy
Hexnode UEM