Reply To: Create admin users in my Mac devices

#11940
Deborah TimothyDeborah Timothy
Moderator

Hello Kason,

Thank you for reaching out to us.

The error indicates that the password you have configured for the new user does not comply with the set passcode rules.

Check if you have associated any password policies with the device. Select the device from the Manage tab and go to the Policies sub-tab to see the associated policies. Either modify the user password accordingly or delete the policy that the password violates. Restart the device after deleting the password policy and try creating the user again through Hexnode.

Hope that helps .

Cheers!
Deborah Timothy
Hexnode UEM