Reply To: install apps without user intervention

Deborah TimothyDeborah Timothy
1 pt

Hello ViViana,

Thank you for reaching out to us.

Even if an iTunes account is associated with the device, apps might not install silently. For silent app installation:

  1. Deploy a policy with the restriction “Force user to enter iTunes store password for each purchase” disabled. Also, ensure that the restrictions, “iTunes Store” and “Show App Store on the device” are enabled. You can find these restrictions under Policies > New Policy > iOS > Restrictions in the Hexnode portal.
  2. Make sure that the device does not have any content restrictions in place.

For silent installation of free apps without Apple ID,

  1. Open the Settings app on the device and click on your account name.
  2. Click on Media and Purchases > Password Settings. Disable the setting, Require Password under Free Downloads.

Refer to our detailed help document on the silent installation of iOS apps to know more.

Deborah Timothy
Hexnode UEM