Reply To: IOS device not responding

#11426
RhysRhys
Participant

The devices that stopped working would have updated its push token. If the device is not able to communicate with the MDM server when the push token is being updated, there will be a token mismatch as the token will not get updated in the MDM server. The device will stop responding to the MDM server once the push tokens do not match. Hence, the only option would be re-enrolling the devices in such a case.