Reply To: The configuration for your iPad could not be downloaded error

#11201 Score: 0
Zach GoodmanZach Goodman
Moderator
4 pts

@Ron-Mathew, in that case, please do check if the device is added on any other MDM server and remove the device from the MDM server if it’s added. You can quickly check that with ABM.

  1. Go to Apple Business Manager and sign in to your account.
  2. Click Devices. Search and select the required devices from the list. You can filter devices based on their source, order numbers, device types, etc.
  3. Next, click on the database icon.
  4. Select the Unassign option to unassign devices from the MDM server.

If the issue persists, please don’t hesitate to contact our support team.

Cheers!
Zach Goodman
Hexnode UEM

  • This reply was modified 2 weeks, 4 days ago by Zach GoodmanZach Goodman.
  • This reply was modified 2 weeks, 3 days ago by Zach GoodmanZach Goodman.