QR code enrollment not working

Have you checked the OS version of your devices? Device Owner enrollment is supported only on devices running on Android version 5.0 and above.

Thanks for the help mate. Byee!

Yeah man. I’ve checked those already. They are all running on OS versions 5.0 and above. Another thing that I just noticed is that the devices that failed to get enrolled as DO are running on Android on 6. But I’m not sure if any device running on Android 6 did get enrolled as we have a large number of devices in our company. Does this have to do anything with the OS versions?

Actually, any devices running on Android 6 should be able to get enrolled as a Device Owner.

Hey Noud,

Thank you for reaching out to us!

Hexnode lets you enroll your Android devices running on Android 5.0+ as Android Enterprise – Device Owner. However, the QR code method for Device Owner enrollment works only on Android 7.0+ devices. You can enroll your devices running on Android 6.0+ as Device Owner using the afw#hexnodemdm enrollment method and devices running on Android 5.0+ can be enrolled using the Android Debug Bridge (ADB) method.

I hope this answers your query.

Cheers!
Chris Coleman
Hexnode UEM

Thanks for the valuable info man! I just tried the AFW enrollment method for the rest of the devices that failed to get enrolled and it worked perfectly fine. Thanks again Chris! Bye.