Reply To: Cannot enroll device with afw#hexnodemdm method

#10895 Score: 0
Zach GoodmanZach Goodman
Moderator
4 pts

Hi @Margaret, could you be clearer on the description by sharing what OS your device is running and the model of the device?

Anyway, I hope your device is running Android 6.0 or above and also falls under the list of Android Enterprise Recommended devices. The device should be following the standard Android out of the box experience that allows you to enter the Gmail account during device setup. Then only you may enroll your device in the device owner mode, using the enrollment token method you have mentioned.

If you had any issue with this, it could have been caused by device non-compliance with Android Enterprise or you may try another method from How to enroll a device in Android Enterprise as Device Owner. The other methods are –

● Using QR code (for Android 7.0 and later)
● Using adb on a host system (for Android 5.0 and later)

Hope I was able to help.
Cheers!
Zach Goodman
Hexnode UEM

  • This reply was modified 3 weeks, 6 days ago by Zach GoodmanZach Goodman.
  • This reply was modified 3 weeks, 6 days ago by Zach GoodmanZach Goodman.