There is an odd behavior in remotely view for our Android device. We have deployed some device in kiosk for our shops but when we start remote view session on Hexnode MDM it is taking only half of the screen for displaying. Do tell if I was not clear in explaining the situation, can anyone tell how to fix this?
Also
Rotating the device will also rotate the remote view but still showing only half the screen.
Hi @Roxanne, sorry you had to face that.
Did you mean like only half of your display screen shows up on the remote view window on Hexnode? How does it appear, the display fills the remote view window, or the display makes up for half the area of the remote view window?
Also, is the problem re-occurring even outside kiosk mode?
Regards,
Zach Goodman
Hexnode UEM
24 June 2021